shipping policy

Shipping Policy

Processing Time
All orders are processed and dispatched within 1–2 business days of purchase. Orders are not processed on weekends or public holidays.

Delivery Time
Once dispatched, orders typically arrive within 7–12 business days for domestic addresses. Total time from order to delivery is generally 8–14 business days, though this can vary based on your location and carrier conditions.

Order Tracking
You'll receive a confirmation email with tracking information once your order ships. Please allow 24–48 hours for tracking information to update after dispatch.

Delays
While we work to ensure timely delivery, occasional delays can occur due to high order volume, weather, customs, or carrier disruptions beyond our control. We appreciate your patience and will do our best to keep you informed if a significant delay arises.

Incorrect Address
Please double-check your shipping address at checkout. We're not responsible for orders delayed or lost due to incorrect or incomplete address information provided by the customer.

Questions
If you have questions about your order's status, contact us at [your support email] and we'll be happy to help.